Privacy Policy

Aspire Supported Accommodation LTD (“we”, “us”, “our”) is committed to protecting your privacy and ensuring the security of any personal information you provide to us. This policy explains how we collect, use, store, and safeguard your data when you access our website, contact our services, or interact with our team.

1. Information We Collect

• Personal information you provide through referrals, application forms, enquiries, or during service engagement (e.g. full name, contact details, organisation name, and referral data).
• Technical information such as IP address, browser type, and usage patterns when visiting our website.
• Data collected through cookies and analytics tools to improve functionality and monitor performance.

2. How We Use Your Information

• To respond to referrals, job applications, or service enquiries.
• To manage supported accommodation placements and coordinate support effectively.
• To improve our website, systems, and services.
• To comply with legal and safeguarding obligations.
• For internal analysis and service development (never for commercial resale).

3. Sharing Your Data

We do not sell or rent your data. We only share personal information with trusted third parties (such as local authorities, social workers, or health providers) where necessary to support the care and protection of young people, or where legally required to do so.

4. Data Security

We apply appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or loss. Access to personal information is restricted to staff who require it for operational purposes.

5. Your Rights

• You have the right to request access to your personal information.
• You may ask for corrections or deletion of inaccurate or outdated data.
• You can object to or request limitations on specific processing activities.
• To exercise any rights under data protection law, contact us at info@aspiresupportedaccommodation.co.uk.

6. Cookies

Our website uses cookies for essential functionality and performance tracking. You can control cookie behaviour through your browser settings or disable non-essential tracking cookies at any time.

7. Children’s Privacy

While we support young people aged 16–18, this website is intended for professionals, partners, and families. We do not knowingly collect personal data via the website from children under 16 without appropriate consent.

8. Changes to This Policy

This policy may be updated from time to time. Any changes will be published on this page with a clear revision date. Your continued use of the website after such updates constitutes acceptance.

9. Contact Us

If you have any questions about this privacy policy or how your information is handled, please contact us at info@aspiresupportedaccommodation.co.uk or call 0121 792 5342.